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Profile image not working

stefan_koehler
Active Contributor

Hello,

i have uploaded a profile image and it is shown in the upload "Upload your profile picture" dialog. Afterwards i click on save and it is shown and saved. However the image is not shown on any SAP community page. Just in the "Upload your profile picture" dialog.

Thank you.

Regards

Stefan

stefan_koehler
Active Contributor
0 Kudos

Yes still the same.

audreystevenson
Community Manager
Community Manager
0 Kudos

I see your photo, for example, on your blog posts. Where are you still not seeing it displayed?

--Audrey

Accepted Solutions (0)

Answers (2)

Answers (2)

tamira
Advisor
Advisor

Hi All,

Thanks for raising, we are already working on a solution.

Stay tuned 🙂

Best,

Gabi

tamira
Advisor
Advisor
0 Kudos

Hi All,

We deployed a fix for the avatar, now it should be appearing immediately on the profile and no later than 5 mins on other platforms.

Best,

Gabi

yaniv
Community Administrator
Community Administrator
0 Kudos

hi Stefan,

thanks for reaching out. Is that still the case for you now? normally it only requires a quick refresh for the new picture to show in the rest of the community services.

BR,

Yaniv

luisdarui
Advisor
Advisor
0 Kudos

Hi Yaniv,

I have the same case. When I access my profile it never shows the picture, only when I click over the icon to add a picture.

In addition, my profile image doesn't show up in any question, answers, comments or blogs I've posted.

Best Regards,

Luis