How to change the email address of my P-User account. The field is disabled

[dordas]

I want to update my P-User email address but I see I can't, fields are disabled.

Currently one set is deprecated, and maybe removed or inaccesible.

In openSap is allowed. Why not in Universal / Account / Profile sections? profiles now that a SAP Universal ID is the standard?

As could be seen in screenshots... fields are disabled.

I understand that this need be do by a Partner admin if your account is a S-User but with P-user?? I'm only a student

At account site:

At people site:

It's a bit wreid. I receive duplicated emails, notifications, etc.

Thanks in advance.

[VijayetaSharma]

Hello davorpa,

I found this workaround for other field - Some fields like phone number can be updated indirectly from https://training.sap.com/your-profile. Please be informed you may have enrolled in training.sap.com earlier as a result this field became non editable in community.sap.com. Once you update phone number in tanning website it will automatically gets synced here.

Email ID change need to be carried out from backed. For that you can contact (email) sso@sap.com with your request.

If you find shared info helpful, dont forget to up-vote (voting arrows on left side) and accept (accept button at the bottom)

Thanks,

Vijayeta

[SebastianSchuck]

Hey all,

P-Users are by definition a technical representation of the email. That's why you cannot update a P-Users email in the systems. Instead the support will have to create a new P-User for the other email and transfer the service "accounts" to that new P-User.

Hence if you need to to change the email at a service that's not SAP Universal ID native you will have to reach out to support!

Or if we are only talking about SAP Community, you could create a new account via Universal ID. Then link that new community profile with the old community profile at #profile_linking . In the future they will be merged.

I admit that's all rather confusing. Universal ID will solve this issue. But not all services are Universal ID native yet.

SAP Universal ID - One Identity for life!

Cheers,
Sebastian

[Kheren]

Hi! did you get to solve this? I have the same issue.

Thanks

[dordas]

Sorry Kheren, but not yet

[dordas]

Hi Vijayeta

I think I'd enter in training site yet. Thanks for resource. Phone is a right data, so doesn't matter.

I'll try to send an email as you suggest.Any subject in particular of from which account I need send it

BR