How to unhide header in UI setting within Workflow module of SAP Incentive management

[SainathRC]

I am currently facing an issue in the workflow module where, after checking the "Hide Header" option in UI settings and saving, it has hidden the left panel on the home page, making it impossible to access the setup options.
UI Setting of Workflow:

Home page after the setting:

Now, I am unable to access the setup option to revert this setting. I'm seeking your expertise to resolve this concern.

Revert expected:

Any prompt insights or solutions would be immensely helpful. Thank you in advance for your expertise and support!
@Lara

Thanks in advance!

[Lana · Accepted solution]

You can try to turn it off by accessing the UI settings page directly.

To do this:

• Log into Advanced Workflow as an admin user
• Application will open, showing the Home Page (URL will be {environment}/wpm/userHome.do?&tenantName={yourDomain} , for example /https://sandbox.webcomserver.com/wpm/userHome.do?&tenantName=test_tenant_123)
• Now modify the URL to open UI settings page ( URL is {environment}/wpm/sp/setings/ui , for example  https://sandbox.webcomserver.com/wpm/sp/settings/ui 
• Change the Hide Header settings and turn it off

Best regards

  Lana

[SainathRC · Accepted solution]

Thanks, Lana, for the solution. This resolved the issue.

[Lana]

Hello,

In the Online Help, it explains the behaviour of this feature. Basically, if you select Yes, application will:

"Hide the header and top menu items for admins and end users. Enable this option to hide the header when you access Advanced Workflow through an iframe, such as through the Commissions Portal."

Generally, if you need assistance to modify some settings on your tenant,  please raise Support Ticket, explain all this and provide your environment URL and you domain. 

Best regards

  Lana

(Product Manager of the Advanced Workflow)