on 02-20-2023 9:46 AM
Hi All,
In SSAM 2210 integrated with FSM (service orders dispatched from FSM to SSAM), business requires multiple field service technicians to work on the same service order operation, with push functionality enabled.
Please help with suitable assignment type here and also on the conflicts/limitations (E.g.status management) of multiple technicians working on the same operation, from different devices.
Regards,
Asher
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