on 09-15-2022 12:01 PM
Hi
I have a sale order and one line item shows open. I have cancelled the pro forma invoices, but as I would like to delete or reject the line item, everything is greyed out in change mode. I have tried several attempts and all possible scenarios to have this item deleted.
Reason for this is that this spesific sales order keeps reflecting on our back order list, because it cannot be rejected or deleted in change mode
Normally, if the subsequent document category is "U" (Proforma), system will allow you to set Reason for Rejection which will be in editable mode. Is that greyed out for you ? If so, I presume, some custom validation is set to assign Reason for Rejection if any subsequent document is generated.
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