Sales Order line item delivery status and invoice status not changed to completed

[SAPSupport]

Sales Order line item delivery status and invoice status not changed to completed even though the reason for rejection is maintained for the line item.

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[SAPSupport · Accepted solution]

Dear Customer,

Cancellation of sales order item does not mean that the delivery and invoice is finished and hence the delivery and invoice status is not affected by cancellation.

You can refer to the "KBA 0003421277 - Sales Order Line Item Delivery Status and Invoice Status Not Changed to Completed After Reason For Rejection is Maintained" for more details.

Thanks & Regards,
Arjun T H
SAP Product Support