on 12-07-2023 5:11 AM
I have a case in my organisation where a sales order was created with LC as payment gaurantee, 6 deliveries were created on said sales order but only 4 of them were delivered, now 2 of them are to be returned and sold back at a letter date.
A return order was created taking the invoice of original order as reference. But the LC amount wasnt reversed with it and because of that a new sales order cant be created for remaining 2 delivery's quantity using the same LC
Now my question is, IS the above scenario possible practically or not. If yes how can i get the same configured in my system.
Please Ask if anything needs more info or any misunderstanding.
thankful in advance
Edit: More clarification
In the above case, the logistics dept could only arrange vehicles for 2 of the delivery, so the cust asked for invoice of only those two. Now to return the goods as "not yet sold" (not sure of exact term) a return order is created.All the return entries are being shown in accounting books but the same does not credit into the LC (Financial Doc. Type - Irrevocable Confirmed).
Wondering why you were creating a return order with reference to original sales order when you are suppose to create with reference to billing document.
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