Receipt posting error - Value too long in property "CashAccount" of "Payment"

[Tharindu]

Dear Experts ,

While we are doing some test incidents have got below error message in checkout monitor when posting receipt from the customer checkout to sap business one ,

005 - B1 Error (0010000100):
Exception : Invoke of: GetBusinessObjectFromXML
Source:
Description: CServiceData::SetPropertyValueString failed, Value too long in property "CashAccount" of "Payment"
-The di call #1 did fail.

Receipt been posted successfully as the below screen shot and here are the accounts been used as well for your kind reference ,

So could you kindly advice is there any limitation in account code determination in customer checkout which creates in Sap business one and What would be the matter occurred . We have checked the sap note 269318 but couldn't find this kind of error been mentioned .

(Customer checkout version 2.0 FP09 PL 26 and Sap business One 10.2102)

Best Regards ,

Tharindu .

[Tharindu · Accepted solution]

Dear All ,

If anyone experienced this kind of issue

Value too long in property "CashAccount" of "Payment"

Kindly try using _sys account code related to the same account that been used in the petty cash account in Sap customer checkout .

Then it can be sorted out as I checked with in my scenario . Hope will helpful ...

Best Regards,

Tharindu .

[Tharindu]

Hi Anderson,

I would like to request your advice on below issue as well . After the above issue came we have created an new data base and did the same thing after creating few sample data . So in here we have faced the below issue accordingly same as mentioned https://answers.sap.com/questions/13045086/sap-customer-checkout-tax-error.html in this blog but in here our item is not an bom item and we have created same tax in both sap business one and customer checkout as well . So what might be the possibility to give that kind of error . Your support really appreciated . Below are some screen shots for your kind reference ,

Best Regards,

Tharindu.

[Tharindu]

Hello Anderson ,

Thanks for concerning on my matter . Yes it is this is for your kind reference here is the screen shot below,

The same account i had put to the petty cash as well and checked .

Kindly advice is it wrong .

Best Regards,

Tharindu.

[anderson_schmitt]

Hello Tharindu,

In the CCO, check your settings under Configuration > Accounting > Petty Cash

Is the correct account maintained for your currency?
Does this account exist in the SAP B1?

Regards,
Anderson

[Tharindu]

Dear All ,

Can anyone comment on this please . Because we have to start configuration the same to a new customer so we are checking possibilities before going for the new configuration there fore need to get this sorted out soon as possible . Kindly support .

Best Regards ,

Tharindu.