Mail Trigger for create and change to IT0032

[Former Member]

Hi,

Requirement is to trigger mail (to DL A) when IT0032 is created during hire action and to trigger mail when (to DL B with different content in the mail) IT0032 is changed through PA30 action.

Initially thought of handling this via dynamic action but quickly ran into trouble as there is only one feature - M0001 to trigger mail, so not able to differentiate in this feature on how to send two different mails for the above two scenario.

Any other ways to achieve this functionality ?

Thanks,

Sriram

[Former Member]

Hi,

Yes you can achieve it using dynamic action.

Create two different dynamic action.

1. Create : INS Operation. It will trigger mail only when new record is created.

2. Modify: MOD Operation. It will trigger mail only when record is being modify.

For these two different dynamic action create two separation mail and distribution list.

Hope in that it will achieve.

Thanks,

Ketul

[Former Member]

Hi,

Attached is the dynamic action which we have maintained currently:

in M0001 feature we have maintained one entry for Infotype 0032 (as attached) to trigger one mail to a particular DL which is maintained in feature RCIEV now if we want to maintain one more entry for 0032 in M0001 feature is it possible, if so how can the dynamic action differential to which DL mail has to be triggered as in dynamic action all we will be giving is M0001.

Hope I am clear here.

Thanks,

Sriram

[Former Member]

for create operation - "04" have created a custom feature - Z0032 similar to standard feature M0001 to send mail, created a custom feature ZRCIV similar to standard feature RCIEV to hold the DL (please find these in the attachment)

will this be triggered when a new employee is hired and IT0032 is created in the process.

Note - Have hired an employee but mail is not triggered, would like to know the expert opinion.

Thanks,

Sriram

[Former Member]

You can still use a dynamic action but will need to incorporate a custom function call to handle the logic.  We did something along these lines to handle changes in last name that would trigger different emails to various DLs in the different countries we operate in.  Hope this helps some!