IRN not getting printed on outgoing invoice

[Vivek0459]

Hi SAP folks ,

we are using e-document cockpit to generate IRN against Invoices , and IRN is get generated successfully.

Now problem here is if I use a form template "YY1_INVOICE_GST" IRN is there in XML as well as printout but when I use some other template which our business uses IRN field is blank in XML , reason for same is Data source for "YY1_INVOICE_GST" is different than " YY1_PROF_SRV_INQR_FB".

Why data source for  template "YY1_PROF_SRV_INQR_FB" IRN field in xml is empty. Please help because we need to print IRN on invoices.

Thanks

Vivek Singh

[Vivek0459 · Accepted solution]

sai Thanks for your response , I have already raised an incident and it seems like there is a bug on SAP backend ABAP code where after finalise document data source for professional service is not populated with IRN and QR code hence all those document those are finalised in edocument cockpit IRN and QR code is not printed.

Way around for now is do not click on finalise button after generating IRN it will be fixed by SAP in next hotfix.

[Vivek0459]

saps4hcexpertadmin - Any suggestion or help , is there something missing in configuration , I am unable to understand where to look out .

Thanks

[Sai_Kasturi]

Hi Vivek,

This doesn't seem to be a configuration issue to me. Were you able to find the root cause? If not, I suggest you report an incident if you haven't done that already.

thanks

Sai