How to block open sales orders when customer has block flag set in FD32

[zucon]

Hi experts,

I have a situation where several open sales orders are in place for a specific customer, all released in credit, without any further blocks

Then user sets the customer as blocked in FD32, field KNKK-CRBLB.

Since then the opened sales orders are unable to be changed and they keep 'holding' ATP quantities, as the sales orders are ATP relevant. Message V1 154 "Order receipt/delivery not possible, credit customer blocked" is displayed in any actions you try to perform in the sales order.

1. Is there a way to block the sales order AFTER this flag has been set? This way the system would release the ATP quantities and would block the sales order until user analyze the situation.

2. If not possible to block AFTER the field has been set, is there any user-exit in FD32 to be used in order to block via coding at the moment the user set this field flagged?

Thanks

[Lakshmipathi]

Did you try setting Reason for Rejection for that line item ?

[zucon]

Yes, I tried, but it was unsuccessful because when I click to save the sales order, the message V1 154 "Order receipt/delivery not possible, credit customer blocked" appears and I am unable to effectively save it.

[jignesh_mehta3]

Hello,

The Sales Order which are released from Credit Check are not blocked even if the Customer is Credit blocked later on.

While blocking the Customer in FD32, have you tried using next Review Date field?

May be this blog would e useful:

https://blogs.sap.com/2012/04/20/how-to-block-the-order-according-to-the-next-internal-review-date/

[zucon]

hi jignesh.mehta3 ,

I tried the mentioned field + customizing, though it did not work as well.

Main thing here is that to have an already created sales order to be credit blocked, some process must save it first and while saving in VA02 or VKM3/VKM4 the error message V1 154 "Order receipt/delivery not possible, credit customer blocked" pops up and the sales order is not saved, consequentially it is not credit blocked.

I mentioned VKM3/VKM4 because I tried to block the sales order through a credit recheck, which also did not work.

I also tried to unconfirm the quantities via CO06, but upon saving CO06 the same error message appears and the save is not performed.

Main objective here is to release the ATP quantities from the sales order, which I still do not have a clue on how to perform this.

Thanks.

[Lakshmipathi]

If entering the schedule line category manually is there and CN is in place, you can try entering CN manually and save.

[zucon]

Hi lakshmipathi.ganesan , I tried to change the schedule line category manually, but upon save the error message (Message V1 154 "Order receipt/delivery not possible, credit customer blocked") pops up and does not allow to save the changes.

Thanks for the idea, but unfortunately it did not work.