500internal server error in MSS after upgrade to 7.3 portal

[Former Member]

Hello Guru's,

We are experiencing a problem in portal.

Issue: in MSS portal, while clicking on Mystaff ->employee search,can view the list of employees but when clicking on the additional data like allowances getting the below error.

Background:

Current: ERP 6.04(EHP4) SPS10 - NW7.01 SPS10

Release level: ERP 6.06(EHP6) SPS4 - NW7.03 SPS04

below packages are also installed in the system

BP ERP05 COMMON PARTS 1.61

BP MSS ADDON 1.0

BP ERP ESSWDA 1.50

500   Internal Server Error

SAP NetWeaver Application Server/Java AS

The initial exception that caused the request to fail, was:

java.lang.ClassNotFoundException: com.sap.pcuigp.xssfpm.wd.interfaces.wdp.IExternalIVAC ------------------------- Loader Info ------------------------- ClassLoader name: [sap.com/mss~hras] Loader hash code: 44bf8849 Living status: alive Direct parent loaders: [system:Frame] [interface:webservices] [interface:cross] [interface:security] [interface:transactionext] [library:webservices_lib] [library:opensql] [library:jms] [library:ejb20] [service:p4] [service:ejb] [service:servlet_jsp] [library:tc~bl~logging~api] [library:tc~aii~base~offline~facade] [library:tc~bl~exception~lib] [library:tc~ddic~runtime~facade] [sap.com/tc~wd~api] Resources: /usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar ---------------------------------------------------------------

    at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:278)

    at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

    at java.lang.ClassLoader.defineClass1(Native Method)

    at java.lang.ClassLoader.defineClassCond(ClassLoader.java:735)

    at java.lang.ClassLoader.defineClass(ClassLoader.java:716)

    ... 123 more

Detailed Exception Chain

java.lang.NoClassDefFoundError: com/sap/pcuigp/xssfpm/wd/interfaces/wdp/IExternalIVAC

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IExternalVHrasRelatedActivitiesLauncherCompInterface

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IPublicVHrasRelatedActivitiesLauncherCompInterface

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IPrivateVHrasRelatedActivitiesLauncherCompInterface

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.InternalVHrasRelatedActivitiesLauncherCompInterface

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:250)

  at java.lang.Class.forName0(Native Method)

  at java.lang.Class.forName(Class.java:249)

  at com.sap.tc.webdynpro.progmodel.generation.ControllerHelper.createDelegate(ControllerHelper.java:62)

  at com.sap.tc.webdynpro.progmodel.generation.DelegatingExternalController.<init>(DelegatingExternalController.java:44)

  at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.createCustomController(DelegatingComponent.java:109)

  at com.sap.tc.webdynpro.progmodel.components.Component.getCustomControllerInternal(Component.java:663)

  at com.sap.tc.webdynpro.progmodel.components.Component.manageExternalContextMappings(Component.java:305)

  at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:265)

  at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)

  at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponentInternal(ComponentUsage.java:418)

  at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponent(ComponentUsage.java:352)

  at com.sap.pcuigp.xssfpm.wd.FPMComponent$ComponentUsageManager.createVACComponentUsage(FPMComponent.java:769)

  at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:585)

  at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:460)

  at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:215)

  at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:105)

  at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:161)

  at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)

  at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:258)

  at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)

  at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:590)

  at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doPreprocessing(ClientApplication.java:1457)

  at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:660)

  at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:349)

  at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)

  at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.delegateToRequestManager(AbstractExecutionContextDispatcher.java:62)

  at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForRequestManager.service(DispatchHandlerForRequestManager.java:39)

  at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.DispatchHandlerForRequestManager.service(DispatchHandlerForRequestManager.java:46)

  at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)

  at com.sap.tc.webdynpro.serverimpl.wdc.sessionctx.ExecutionContextDispatcher.dispatchToAppContext(ExecutionContextDispatcher.java:68)

  at com.sap.tc.webdynpro.serverimpl.core.sessionctx.AbstractExecutionContextDispatcher.dispatch(AbstractExecutionContextDispatcher.java:53)

  at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:245)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$Runner.callRequestManager(JavaApplicationProxy.java:1244)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$Runner.callEmbeddedApplication(JavaApplicationProxy.java:1122)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$StartCommand.doExecute(JavaApplicationProxy.java:1575)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$AbstractCommand.execute(JavaApplicationProxy.java:1488)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy$Runner.execute(JavaApplicationProxy.java:1028)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy.execute(JavaApplicationProxy.java:859)

  at com.sap.tc.webdynpro.clientserver.embedding.JavaApplicationProxy.start1(JavaApplicationProxy.java:637)

  at com.sap.tc.webdynpro.portal.pb.impl.JavaApplicationProxyAdapter.create(JavaApplicationProxyAdapter.java:166)

  at com.sap.portal.pb.PageBuilder.updateApplications(PageBuilder.java:1691)

  at com.sap.portal.pb.PageBuilder.createPage(PageBuilder.java:411)

  at com.sap.portal.pb.PageBuilder.init(PageBuilder.java:655)

  at com.sap.portal.pb.PageBuilder.wdDoInit(PageBuilder.java:227)

  at com.sap.portal.pb.wdp.InternalPageBuilder.wdDoInit(InternalPageBuilder.java:137)

  at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:161)

  at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)

  at com.sap.tc.webdynpro.progmodel.components.Component.initController(Component.java:258)

  at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)

  at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:590)

  at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doPreprocessing(ClientApplication.java:1457)

  at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doPreprocessing(ApplicationSession.java:660)

  at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:349)

  at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)

  at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)

  at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)

  at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

  at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

  at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)

  at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

  at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

  at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

  at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

  at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

  at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

  at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

  at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

  at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

  at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

  at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

  at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

  at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

  at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

  at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

  at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

  at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: java.lang.NoClassDefFoundError: com/sap/pcuigp/xssfpm/wd/interfaces/wdp/IExternalIVAC

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IExternalVHrasRelatedActivitiesLauncherCompInterface

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IPublicVHrasRelatedActivitiesLauncherCompInterface

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IPrivateVHrasRelatedActivitiesLauncherCompInterface

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:250)

  at java.lang.ClassLoader.defineClass1(Native Method)

  at java.lang.ClassLoader.defineClassCond(ClassLoader.java:735)

  at java.lang.ClassLoader.defineClass(ClassLoader.java:716)

  at com.sap.engine.boot.loader.ResourceMultiParentClassLoader.loadClassLocal(ResourceMultiParentClassLoader.java:189)

  at com.sap.engine.boot.loader.MultiParentClassLoader.findClassInLoaderGraph(MultiParentClassLoader.java:316)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:275)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

  ... 98 more

Caused by: java.lang.NoClassDefFoundError: com/sap/pcuigp/xssfpm/wd/interfaces/wdp/IExternalIVAC

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IExternalVHrasRelatedActivitiesLauncherCompInterface

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IPublicVHrasRelatedActivitiesLauncherCompInterface

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:250)

  at java.lang.ClassLoader.defineClass1(Native Method)

  at java.lang.ClassLoader.defineClassCond(ClassLoader.java:735)

  at java.lang.ClassLoader.defineClass(ClassLoader.java:716)

  at com.sap.engine.boot.loader.ResourceMultiParentClassLoader.loadClassLocal(ResourceMultiParentClassLoader.java:189)

  at com.sap.engine.boot.loader.MultiParentClassLoader.findClassInLoaderGraph(MultiParentClassLoader.java:316)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:275)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

  ... 105 more

Caused by: java.lang.NoClassDefFoundError: com/sap/pcuigp/xssfpm/wd/interfaces/wdp/IExternalIVAC

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

Error occurred while trying to load com.sap.mss.hras.launcher.wdp.IExternalVHrasRelatedActivitiesLauncherCompInterface

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:250)

  at java.lang.ClassLoader.defineClass1(Native Method)

  at java.lang.ClassLoader.defineClassCond(ClassLoader.java:735)

  at java.lang.ClassLoader.defineClass(ClassLoader.java:716)

  at com.sap.engine.boot.loader.ResourceMultiParentClassLoader.loadClassLocal(ResourceMultiParentClassLoader.java:189)

  at com.sap.engine.boot.loader.MultiParentClassLoader.findClassInLoaderGraph(MultiParentClassLoader.java:316)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:275)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

  ... 112 more

Caused by: java.lang.NoClassDefFoundError: com/sap/pcuigp/xssfpm/wd/interfaces/wdp/IExternalIVAC

  at java.lang.ClassLoader.defineClass1(Native Method)

  at java.lang.ClassLoader.defineClassCond(ClassLoader.java:735)

  at java.lang.ClassLoader.defineClass(ClassLoader.java:716)

  at com.sap.engine.boot.loader.ResourceMultiParentClassLoader.loadClassLocal(ResourceMultiParentClassLoader.java:189)

  at com.sap.engine.boot.loader.MultiParentClassLoader.findClassInLoaderGraph(MultiParentClassLoader.java:316)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:275)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

  ... 119 more

Caused by: java.lang.ClassNotFoundException: com.sap.pcuigp.xssfpm.wd.interfaces.wdp.IExternalIVAC

------------------------- Loader Info -------------------------

ClassLoader name: [sap.com/mss~hras]

Loader hash code: 44bf8849

Living status: alive

Direct parent loaders:

[system:Frame]

[interface:webservices]

[interface:cross]

[interface:security]

[interface:transactionext]

[library:webservices_lib]

[library:opensql]

[library:jms]

[library:ejb20]

[service:p4]

[service:ejb]

[service:servlet_jsp]

[library:tc~bl~logging~api]

[library:tc~aii~base~offline~facade]

[library:tc~bl~exception~lib]

[library:tc~ddic~runtime~facade]

[sap.com/tc~wd~api]

Resources:

/usr/sap/PTT/J55/j2ee/cluster/apps/sap.com/mss~hras/servlet_jsp/webdynpro/resources/sap.com/mss~hras/root/WEB-INF/lib/sap.com~mss~hras.jar

---------------------------------------------------------------

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:278)

  at com.sap.engine.boot.loader.MultiParentClassLoader.loadClass(MultiParentClassLoader.java:247)

  ... 126 more

Anyone please help us out. It's very Urgent.

Thanks in Advance.

Regards

Nil

[LJB]

Moved by moderator to SAP ERP HCM space

[Former Member]

Hi Nil

Portal 7.3 requires the XSS Java components to be updated to the below versions:

SAP ESS 633

SAP MSS 630

SAP PCUI_GP 633

Solution in this link could also be helpful.

Thanks

Deepak

[Former Member]

Hi Deepak,

Thanks for the response. However the XSS Java components are already updated.

Regards

Nilofer

[Former Member]

Hi Deepak,

The link you have provided is related to EHP4 iviews. However here iviews are not linked to EHP4 and this is templated based iviews.

In Employee search-> related Activities all the ABAP based iviews are showing this eror where Leave request iview is working fine.

Thanks

Nil

[Former Member]

Hi Nil

Are you using the standard MSS Add-On role or MSS Java role delivered prior to EHP5..? Or is it a custom MSS role which could have missed OBN links during the upgrade..?

If you could provide some more details on the related content (like standard (or custom) apps that work and do not work), will be more helpful to find the possible root cause.

Thanks

Deepak

[Former Member]

Hi Deepak,

We are using MSS java role.the iviews Related activities Launcher is created by deltalink to Web dynpro Proxy iview. all these iviews are giving this error.

Thanks

Nilofer

[Former Member]

Hi Nilofer

So it is the 'Related Activities Launcher' iView. Could you please check certain configurations as explained in below links:

Some more information for Related Activities Launcher:

http://service.sap.com/sap/support/notes/1048386

http://service.sap.com/sap/support/notes/1407894

(Some tracing in Homepage framework and PCD iViews in the system will help over here.)

Thanks

Deepak