What is included in the number of 'Active campaigns', listed in the Automation widget?

[gtorba]

Hi Emarsys experts,

On the Account Dashboard (not the Strategic Dashboard), what is included in the 'Active campaigns' number in the Automation widget?

[WillYoung · Accepted solution]

In the Automation widget, Active campaigns mean any campaigns that are triggered either by the system, or by customer interaction. These include:

• On-event campaigns,
• Recurring campaigns
• Messages sent as part of active Automation Center programs

You can read more on this in our documentation.