Segment for explicit Permissions

[SCHNEIDERT]

Dear Experts,

we would like to segment for all Contacts that have an explicit Opt-In or Opt-Out (different Customers have that requirement depending on how they set their initial permissions).

When calling the OData Service API_MKT_CONTACT_SRV and using the MarketingPermissions entityset, I can see the field "PermissionIsImplicit" set to "true" or "false" for the permission of the Contact.

I think I need a Custom HANA View if I would like to use that in Segmentation, right?

Has anyone already had that requirement and did maybe already build such a view?

BR Tobias

[MarkusGrant]

Hello schneidert ,

Were you able to solve this issue in segmentation? We have a similar requirement.

Kind Regards,

Markus

[former_member599277]

Dear Tobias,

Please try the segmentation attribute 'Marketing Area' (MKT_PERM_MKT_AREA_ID) and then Communication Opt-in , to filter only the explicit permissions in the system.

Reference KBA 3075816 - SAP Marketing - Marketing Permission mismatch in Contact Profile and Segmentation

Hope this helps with your requirement.

Regards,
Saravana.

[SCHNEIDERT]

Hi Saravana,

think this will not work because also the implicit permissions have the correct Marketing Area assigned.

BR Tobias

[former_member599277]

Hi Tobias,

Yeah , but were you able to find this Contact after using the segmentation with 'Marketing Area' MKT_PERM_MKT_AREA_ID and Communication Opt-in ?

I guess you will find only those contacts with explicit permissions after this filters.

Regards,
Saravana.