SAP CRM 7.0 Upgrade

[Former Member]

We are presently on SAP CRM 4.0 with 25% customization.

1) Can u advice whether we should go for reimplementation /upgrade to SAP CRM 7.0.

2) If upgrade, can we go for direct upgrade from SAP CRM 4.0 -> SAP CRM 7.0 or stepwise.

In anticipation of ur responses.

[Former Member]

answers received.

[former_member189678]

It's always advisable to go in sprints rather then at one go. SAP CRM 4.0 is an old version and even if there are only 25% customization as you have stated, it would be advisable to upgrade in sprints.

Regards,

Harshit

[Former Member]

Hi Saugata,

I think you can upgrade from SAP CRM 4.0 to SAP CRM 7.0. It is better to go for stepwise upgrade as there are a lot of differences in both 4.0 to 7.0 as 7.0 is fully UI based and has dynamic new interface. Moreover it has a lot of new functionalities. If you will go for a direct upgrade it might be difficult for business users to understand it.

So better go for a stepwise upgrade.

[Former Member]

Hi Bhavpreet,

thanx for ur reply. I want to connect u in this matter. can u give me ur contact no.