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Backoffice Classification Attributes Tab Performance

pratik_a_soni
Participant

Hi All,

We've good amount of classification attributes, spanned across multiple categories. Currently backoffice takes forever to load this tab and business users cannot do any manipulation on the attributes. It tries to load all the attributes from all the categories assigned to the product.

It was way more optimized in Product Cockpit where each category used to represent one section and hybris was not loading the attributes until someone clicks on the category section.

I know that OOTB backoffice tries to load all the locales by default on the UI which also takes time, but I've provided only one locale read/write access to the user. Even with single locale access the tab take huge amount of time.

This is critical for our business, will highly appreciate if someone can help in this.

Thanks Pratik

0 Kudos

Hi Pratik,

Do you have any better solution you implemented or Solution provided by SAP?

Regards,
Gaurav.S

pratik_a_soni
Participant

Hey gauravsisodiya SAP created this jira ticket on their board.

https://cxjira.sap.com/browse/ECP-5466

We are currently still using Product Cockpit as the performance was not good at all.

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Hi Pratik, did SAP Responded or do you hve any better solution you implemented. Anything helps.

Thanks.

pratik_a_soni
Participant
0 Kudos

Hey Sriharsha, we got in touch with SAP Max Attention team and they accepted this issue and they further raised another SAP ticket. No updates on the solution yet. 😞