Navigate to - function in quick selections

[SAPSupport]

--Symptom--

Drop-down list empty for QS type Navigation in QuickSelectionOverlay

--Environment--

SAP Customer Checkout manager 2.0 FP18 PL01

--Steps to reproduce--

1. In CCO manager go to the Quick Selections app
2. Make a copy of SAP Default Retail UI
3. In the copy of the QS go to Root/SAP Default Retail COPY/QuickSelectionOverlay/Group 1/Category 1
4. Select Add
5. Select Type Navigation
6. Tap the Navigate to drop down list

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[SAPSupport · Accepted solution]

--Cause--

The Navigation / Navigate to function is designed for a quick selection on mobile devices.

--Solution--

Familiarize yourself with the designated use case of the navigation function in quick selections in this asset:

SAP Customer Checkout Quick Selection Configuration Guide for Mobile Devices

https://d.dam.sap.com/e/Xzr49eb/EKT_79_CCO_Quick_Selection_Configuration_Guide_for_Mobile_Devices.pd...

You can download it from the partner edge https://partneredge.sap.com/en/library/assets/products/cust_mng/dgl/92/43/SAP849243.html

[RichTRC]

Hi Gunther

In the Quick selection using the "Retail Service" mode when using many groups how can we link to another group or build such logic as next group or home group, for fast moving between the groups and being able to nest the groups?

Use case for POS screen new UI in retail environment?

Not using the Mobile Screen or Quick service.

Thanks

Richard

[RichTRC]

Hi Gunter,

Using FP18 PL01

We have followed your above steps and the navigate to: drop down list is empty?

Should this be empty or populated with navigate options?

[gunther_sandtner2]

Hello ratkin,

Yes it's expected that the list is empty. It is to showcase an example how not to use the Navigation function. The function is designed for mobile devices, but the steps to reproduce are from the retail UI quick selection.

If you want to see how it is designed to be configured check the SAP Default for mobile devices quick selection (Root/SAP Default for mobile devices/center/Navigation).

Best regards,

Gunther