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Issue with template for marketing Leads

sklm
Explorer
0 Kudos

issue is customer login with German language opening lead in the Lead import from Microsoft Excel some field are missing but customer login with English language lead in the Lead import from Microsoft Excel fields are not missing both are same tenant only but why some fields are missing in German language cam any help me

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Answers (2)

Answers (2)

jamesgreen33
Member
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This sounds like a localization issue in SAP. It's possible the field names in your Excel import aren't matching up with the German language settings. Try checking the field mapping in both languages. Hope this helps!

sklm
Explorer
0 Kudos

Can you please help how to check field mapping in both languages

AlanChen
Advisor
Advisor
0 Kudos

Dear Sasi,

Are the missing fields KUT fields? If they are KUT fields, please check the language maintenance. Here is a KBA for your reference.

  • 2135406 - Extension Field Values Missing With English Login

Also, attach screenshots for your reference.

If they are standard fields, please create a case to the support team. Thanks.