Is it possible to add KPI for each employee?

[former_member722189]

Hello community;

I Would like to know if is it possible to add a KPI for each employee and for certain objectstarget-kpi.jpg like: Visits, sales quote , opportunities, clients.

I attach an image with the detail.

Thanks.

Best regards.

Mayda Marca

[former_member722189]

Hi Nikhil, thanks for your help.

I could read the blogspot, but, I´m looking for a kind of setting of KPI for each employee, in the blogspot commet that I could set a KPI for a role, It could affect one employee or more , all of them with a similar target value, but, in my case the target value could be different for each one.

Thanks.

Best regards.

Mayda Marca.

[Siraj_Saibudeen]

Hi Mayda,

Please try embedded reports as explained in the below blog.

https://blogs.sap.com/2021/05/07/embedded-reports-in-sap-cloud-for-customer/

You can pass individual employee ID as the input to your analytical KPI.

Regards,

Siraj

[nikhilwalsetwar]

Hi maydamarca

Yes you can add KPIs to the system. Please refer below blogpost for the same.

https://blogs.sap.com/2021/04/14/how-to-create-kpis-in-sap-sales-service-cloud/

Also, if you would like to mimic the same behavior what you have shared on the screenshot then you need to add the Exceptions to the report table layout. Please refer section 3.7.6 from below help document.

https://help.sap.com/doc/d0883078d5da430b98435552f3c44d78/CLOUD/en-US/BusinessAnalyticsGuide.pdf

Hope this helps,

Nikhil