How to maintain same customer ID in SAP C4C and SAP S4 Hana in Bi-Directional integration scenario

[Navnit]

Dear Experts,

We have a requirement where we need to maintain the same customer ID in SAP C4C and SAP S4 systems.

Please let us know what are the number ranges which needs to be defined in both the systems, and how can we achieve this solution ?

for example:- For hospitals account group number range 10000001 to 99999999 is defined in S4, when a customer is created 10000001 in S4 the internal and external ID in C4C should be same when replicated to C4C, like wise if we created a customer 10000002 in C4C for the account group when this customer is replicated customer ID should be same in S4.

The issue here is we cannot define the same number range for external and internal number ranges in C4C, how can we achieve this.

Thanks in Advance,

Best Regards,
Navaneeth Kumar.D

[Neeraj_Jain]

Hello navaneeth1234,

Please refer below SAP Help link. Might be it's helpful to you.

https://help.sap.com/doc/278d9aa12f914fe9a005cbe3d08db61e/CLOUD/en-US/C4C-ERPviaHCI-E2E-Guide.pdf

If satisfied, please accept the answer.

Regards,

Neeraj Jain