Dear Experts,
I want to prevent video types of attachments of replication from C4C to FSM.
When user adds video to ticket's Attachments, C4C tries to replicate it to FSM but fails due to payload's large size (this case, around 86MB). AFAIK, C4C stores attachments in binary data and sends it in binary data, so it impacts payload size greatly.
When video is added as first attachment, every next attachemnt will trigger replication, buy will fail, due to payload trying to transfer all attachements (including video). I DON'T want to ban video type of attachments in C4C, because they are useful. However, I want to exclude this type of attachments from replciation to FSM, so other attachments (like PDFs) can get transfered.
Thank you in advance.
Greetings,
Adam
PS Data is transfered with use of SAP Cloud Integration
- SAP Managed Tags:
Accepted Solutions (0)
Answers (1)
Hello Adam,
The attachments has a mime code associated with it. So you should be able to add some logic in CPI (assuming CPI is your middleware) to exclude the attachment if its of type video or whatever mime code your videos are using.
There is also a mapping for file size measure (though Im not sure what that holds) which you could possibly use to filter out large files. (this is a long shot as I do not know what that Filesize measure field is for)
Julius
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