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Create a field with a custom involved party ?

vivvssll
Newcomer
0 Kudos

Hello,

We would like to have the involved parties of our ticket available in the overview as a field (like Affected to or Employee).

Is this possible?

Thank you very much for your help.

Viv

Accepted Solutions (0)

Answers (4)

Answers (4)

OrderXanax
Discoverer
0 Kudos

ofcourse

OrderXanax
Discoverer
0 Kudos

yes

saipeddaiahgari
Advisor
Advisor
0 Kudos

Hi Viv, 

As Julius mentioned, it should be possible with SDK implementation, also from changes perspective, you should have a custom implemented Association to bring the custom involved parties created to Overview Section. 

Thanks

Sai. 

Juliuspereira
Active Contributor
0 Kudos

Hi Vivian,

This is not possible through config. But should definitely be possible via sdk.

Julius