Classification attributes not visible in Product Cockpit

[Former Member]

We're facing a problem where

"de.hybris.platform.cockpit.session.impl.AbstractEditorAreaController.isReadable(EditorRowConfiguration, boolean)" returns false after a few days server runtime. Restarting tomcat fixes the issue.

We don't know how to reproduce this. Then we found this post here: https://wiki.hybris.com/display/forum/Classification+attribute+not+visible+in+Product+Cockpit

It looks like the same issue but does not describe the fix very well. Has anyone seen this? Or understands what file the creator of the post has fixed (unfortunately I don't understand his 'fix)'?

[Former Member]

The root cause is the permission. You can use the below impex:

$classificationCatalog=productClassification

UPDATE ClassificationSystemVersion;catalog(id)[unique=true];version[unique=true];writePrincipals(uid);readPrincipals(uid); ;$classificationCatalog;1.0;productmanagergroup;productmanagergroup;

[Former Member]

Hi

For the guys who couldn't find the place for the permission to be set, I think you select the wrong element. Please select "Catalog" not "Category", then you will see the permission tab in the new pop up window.

AND, like IGNACIO said, you can see a little more deatil with screenshots in the following KBA:

Classification Attributes are not visible in ProductCockpit

Thanks

Yan

[Former Member]

I think this is a bug! you can try add productManagerGroup into adminGroup, and then you can see the classification attributes will display in the product cockpit, and also the admin role. otherwise you can not see it even admin account!

[Former Member]

Hello Robert,

I was unable to find the permission for catalog for user productmanagergroup either. Is there any other way to set that up?

Thanks

[Former Member]

Not sure exactly why you are not finding permission for the catalog for productmanagergroup to be set as Sergio is suggesting or may be you are using a different user to access the product cockpit. In that case you want to give permissions to that user instead.

Have a look at following KBA which explains this situation with a bit more detail: https://i7p.wdf.sap.corp/sap/support/notes/2162408

[Former Member]

Hi Robert,

I couldnt find permission for the catalog for productmanagergroup to be set.

Thanks, .

[Former Member]

Hi Robert, Please go in hmc -> catalogs ->your catalog ->permission and add productmanagergroup for write and read access. Regards, Sergio

[Former Member]

I did not get the permission for the productmanagergroup to set it to a particular catalog.

[Former Member]

Does anybody have an answer to this? We've also been stuck with this problem for some time and I really can't work out how to fix it.