Bundling Preceptive in Product Cockpit Bundles Sync job does not work in PROD env

[former_member728228]

Hi Experts,

I am facing a wired issue in Product cockpit -> Bundling Preceptive Bundles Sync job does not work in PROD env

in lower env local, QA on click of red circle as shown in screenshot starts and SYNC bundle templates from Staged to Online, however in PROD on click of red circle to sync does not work

Platform: 1808.41

Logs from local env where it works, in PROD I cannot see logs like below, I appreciate any help in case anyone faced simmiler issue with Product Cockpit -> Configurable Bundle extension and fixed this issue:-

16:04 INFO [Thread-150] (00007PSQ) [CatalogVersionSyncJob] Starting configuration ...

16:04 INFO [Thread-150] (00007PSQ) [SynchronizationServiceImpl] Default Synch Configuration

16:04 INFO [Thread-150] (00007PSQ) [CatalogVersionSyncJob] Finished configuration in 0d 00h:00m:00s:001ms.

16:04 INFO [Thread-150] (00007PSQ) [CatalogVersionSyncJob] Starting synchronization ...

16:04 INFO [Thread-150] (00007PSQ) [CatalogVersionSyncMaster] 1. pass, 8 (+8) of 0 items processed (0 %), 727.27 items/sec, 0 (+0, deadlocks:0) items dumped.

16:04 INFO [Thread-150] (00007PSQ) [CatalogVersionSyncJob] Finished synchronization in 0d 00h:00m:00s:016ms. No errors.

[former_member728228]

To fix SYNC you can ran below impex :-

$productCatalog = ProductCatalog
$syncJobCode=sync $productCatalog:Staged->Online

UPDATE CatalogVersionSyncJob;code[unique=true];roottypes(code)[mode=append];
;$syncJobCode;BundleTemplate,BundleTemplateStatus;