Smartform label prints correctly on LOCL while prints black on Zebra printer

[Former Member]

Hi Experts,

I am having an issue with smartform printing.

I have developed a label which prints fine on LOCL printer while it prints black page on a zebra printer.

The device type is LZEB2 for Zebra printer.

Please note I have used template in the smartform to design this label. I have tried many things like changing the page format, changing the fonts but it is not working . There are other labels which are printed perfectly on that same Zebra printer. can someone please help?

I have attached the scanned copies label which I have developed.

thanks,

Girish

[Former Member]

Can You send the screen shot of spad configuration of that printer. Since the driver may be causing problem. please contact basis regarding this.

[Former Member]

Hi Prakash,

thanks for the info. i will check the SPAD settings, but if the problem is with the drivers, then how other forms are printing properly?

[Former Member]

Hi experts,

can anybody help?

[sjeevan]

Hi, check if the other working smartforms are using ZPL language. You check this by seeing if the smartform has a standard text. If yes, you'd need to create your new one in ZPL language too.

Also make sure your system has service pack packages mentioned in the note

750002

Checkout the note 750772 also.

[alexander_bolloni]

Hi Girish,

possibly the cause of the fully black colored label are the colored box and shading information which are possible in Smart Forms (for a window, a text, etc.)?

WHile color and shading is possible in general, the Zebra ZPL driver does not support color and shading and may transform a light shading into solid black...

Please check the "output options" tab of all your windows and texts in the SF and make sure that these have no color and no fill (0 %) selected.

Regards,

  Alex