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Run-time error "TIME_OUT" occurred with TREX user account

former_member257252
Discoverer
0 Kudos

Hello Everyone,

We have had an issue this week where our TREXADMIN use has been "Stuck" in work processes so we cannot use our Material Search that is backed by TREX.     Here are the errors from SM21.   Any assistance is much appriciated.

****************************************************************************************

Run-time error "TIME_OUT" occurred

Details
Recording at local and central time........................ 10.05.2013 02:33:02

Task...... Process                     User...... Terminal Session TCode Program  Cl Problem cl          Package

27886      Dialog work process No. 012 TREXADMIN  bdiw09v7       1       SAPMSSY1 T  Transaction Problem SABP

Further details for this message type

Module nam Line Error text

abinit     2047 ab_chstat


Documentation for system log message AB 0 :

The specified runtime error has occurred in the system.

Parameter

  1 .... TIME_OUT


**************************************************************************

> Short dump "130510 023302 bdiw09v7 15_BRP_20 " generated

Details
Recording at local and central time........................ 10.05.2013 02:33:02

Task...... Process                     User...... Terminal Session TCode Program  Cl Problem cl         Package

27886      Dialog work process No. 012 TREXADMIN  bdiw09v7       1       SAPMSSY1 K  SAP Web AS Problem SABP

ABAP Mini dump

Date   Time   Symbolic Host     User

201305 023302 bdiw09v715_BRP_20 TREXADMIN


Documentation for system log message AB 1 :

A short dump was generated for the specified program termination.
You can analyze this short dump in the system log evaluation by
selecting this line or evaluating Table SNAP (Transaction ST22).

Technical details

File Offset RecFm System log type    Grp N variable message data

1 ACCEPTED SOLUTION

arindam_m
Active Contributor
0 Kudos

Hi,

Extend the TIMEOUT parameter for the profile. Go to RZ10 -> Select Instance Profile ->Check the Extended Maintenance Radio Button and click on Change Button.

Change rdisp/gui_auto_logout and you can increase the time here.

Best would be to execute in Background as Job.

Cheers,

Arindam

1 REPLY 1

arindam_m
Active Contributor
0 Kudos

Hi,

Extend the TIMEOUT parameter for the profile. Go to RZ10 -> Select Instance Profile ->Check the Extended Maintenance Radio Button and click on Change Button.

Change rdisp/gui_auto_logout and you can increase the time here.

Best would be to execute in Background as Job.

Cheers,

Arindam