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IDOC Monitoring in the BPM

Dear SAP Experts,

I'm configuring BPM (Business Process Monitoring) for IDoc Monitoring with data collection in background mode.

The configuration and activation have been completed without any errors.

When I go on in the Alert Inbox of BPO (Business Process Operation) in the "Solman Workcenter", I see that the Alert is in a grey status.

As indicated in the Troubleshhoting Manual, I checked the steps below:

1. Table DSWP_BPM_ALERTS = 0 entry

2. Table DSWP_BPM_TIMESCH = next scheduled data collection for one of these monitoring objects lies more than 5 minutes in the past.

3. In transacytion STAD the AUTOABAP is NOT running and in transaction SM21 there are no logs.

4. Also in SLG1 there are no logs for user SAPSYS.

5. RFC Connection "READ" "LOGIN" and "BPM_LOCAL_<CLIENT>" are ok.

6. in the Managed Systems, job BPM_DATA_COLLECTION_X doesn't exist.

The version of SAP Solution Manager is 7.1 with the componets below:

ST-PI 2008_1_700 0006

ST 710 0006

ST-A/PI 01Q_700 0000

ST-SER 701_2010_1 0014

Managed System is an ERP ECC 6.0 with the components below:

ST-PI 2008_1_710 0007
ST-A/PI 01P_731 0000

Can you please help me?

Many thanks,

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1 Answer

  • Best Answer
    Posted on May 11, 2013 at 05:33 AM

    Hi Tommaso

    Judging from the situation, I guess the issue exist non schedule following jobs.


    BPM_DATA_COLLECTION_2 (on demand)

    From my perspective, following points are suspicious points. So please double check.

    1.BPM_DATA_COLLECTION_* jobs are registered but hold.

    From the table tbtco, please search BPM_DATA_COLLECTION_* job by using
    field JOBNAME.

    If you found some result, I think job was somehow registered but not executed properly.

    And this is the issue.

    2.Make sure your READ RFC user has proper authorization to open the


    Following authorization are required to open the Job. So check the ERP user that is

    used READ_RFC connection. (General recommendation is install latest role described

    in note 1572183)


    ID 'JOBGROUP' FIELD jobgroup


    3.Make sure you have latest Note 1729752 & 1770726 in your managed system.

    If above recommendation not help, I recommend create SAP customer message under the component SV-SMG-MON-BPM.

    Best Regards

    Keiji Mishima

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    • Former Member Keiji Mishima

      Dear Keiji,

      many thanks for your help.

      After I canceled the pending process "WS: SRT_Data_Collector" in the SM50, the AUTOABAP restarted correctly ;-)

      So now the IDoc Monitoring is correctly functioning.

      Really many thanks,


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