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Alert mails not coming in outlook....

Hi All,

I ve created alert category and rules....I can see alert mails in RWB --> AlertInbox... I want to configure mail server in SCOT nw so that mail will be forwarded to outlook... thng is in SCOT you have to give SMTP mail host and mail port... And we are using Exchange Sever in outlook not SMTP...

How can i forward mails to exchange server - outlook now??

Ny help???

Regards,

Rashmi

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6 Answers

  • Best Answer
    May 10, 2013 at 07:10 AM

    I found tht profile was not maintened correctly...so i added below properties in RZ10....

    rdisp/start_icman = true

    icm/server_port_2 = PROT=SMTP,PORT=25000,TIMEOUT=180

    icm/server_port_3 = PROT=SMTP,PORT=8081,TIMEOUT=180

    is/SMTP/virt_host_2 = *:25000

    is/SMTP/virt_host_1 = *:8081

    After that in SMICM i created services (SMICM--> goto--> Services)

    Here I created SMTP with 25000 port....

    After this i sent a test mail from SO00.... in SOST i got below error....

    "Message cannot be transferred to node SMTP due to connection error (final)"

    In SCOT -- Mail Server is outlook.company.com....

    Mail port 25000....

    Default Domain -- company.net....

    Pls tell me what is wrong in my configuration......

    Regards,

    Rashmi

    Message was edited by: Rashmi Joshi

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  • May 09, 2013 at 12:16 PM

    Hi Rashmi,

    Make sure that your mail exchange server address is accesible from PI system,check with basis/infra team.

    Thank you,

    Raj

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    • I talked with basis team...seems they are new to this and ve no idea....can u tell me how to check this??il check whethr mail exchange server address is accesible from PI system...

      I tried to send a test mail and got this error in sost -->

      Message cannot be transferred to node SMTP due to connection error (final)

  • May 09, 2013 at 03:13 PM

    Hi,

    You still need to setup the SMTP host and mail port in the SCOT. In the ALRTCATDEF assign the username and then you should receive the mails to your outlook mail address maintained in SU01 for that username.

    ~Srini

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  • May 16, 2013 at 06:19 AM

    what this error means??

    can ny1 help?

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  • May 09, 2013 at 03:29 PM

    Hi Rashmi - You need to configure SMTP server details. May be you can take basis team help in getting that.

    SMTP port should be 25.

    To understand how the alerts will be sent to outlook(client) please refer to the slide#9 in the below document.

    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/9418d690-0201-0010-85bb-e9b2c1af895b?QuickLink=elearn&overridelayout=true&5003637668828

    Regards,

    Hareesh

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    • Error details in SOST

      Message cannot be transferred to node SMTP due to connection error (final)

      Message no. XS816

      Diagnosis

      Due to a technical fault, the system could not set up a connection to destination outlook.dpsg.com: 25. Therefore, the message could not be transferred to node SMTP.

      System Response

      The system was unable to transfer the message.

      Additional information of the node used (in the system language of the node):

      Procedure

      Check the connection from the SAP system to node SMTP. Perhaps the node is not assigned to the correct destination. If so, correct this in Customizing.
      In production operation, it is advisable to reroute provisionally to another node.
      You should therefore notify your system administrator.

  • May 14, 2013 at 02:37 PM

    Hi Rashmi

    check the sap note 455140 and also check your mailserver via telnet according the note 607108

    best regards, jozsef

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