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Problem when merging cells in Webi

Former Member
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Hi Experts!

I have a new problem in Webi. When I merge two caption cells the webi document don't work on BI Launch Pad. Let's assume a table with code and description, two columns. I want merge the caption cells. I want have one caption cell. This works in Web Intelligence Rich Client, but sometimes on Web Intelligence Rich Internet Application don't work. The typical problem is the report do not run, they only open and stay running and running, anything happens. Sometimes a API error occurred, but now I can't reproduce this message error again.

I'm use SAP BusinessObjects BI 4.0 SP5 Patch 2. I see that SP6 is available. Do you know about a similar problem?

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Answers (1)

Answers (1)

Former Member
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Hi Gustavo,

As Rich client is a desktop based application, the type and amount of error possibilities are quite less.

But in case of Launch Pad the error you mentioned can happen due to any of following:

  • Java version conflict
  • Browser version conflict
  • Communication problem between your machine and Application server
  • Some error at Application server level

Hence, without having exception/error message it would be very difficult to find out exact cause of the error. Next time if you get the error, please take a screen shot and post it, I am sure we will be able to find the problem and solution.

Former Member
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Hi Hardnik Nimbark,

I tested a lot and got the error message:

Obs: Even with the BI Launch Pad configured with the English language the message appears in Portuguese. The Web Intelligence server returned an invalid XML. Contact your administrator.

In this report I have multiple merged cells. A message appears, but the report runs normally. Another detail about this problem: It only occurs when the report saved this page in preview mode, with the quick view no problem.

The java installed is Version 7, Update 11 (build 1.7.0_11-b21).

former_member189638
Active Contributor
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Please check the below SAP Note

1811153 - Getting RWI 00200 error while viewing WebI reports containing Merged Cells in Page Mode

Former Member
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So I need to upgrade my BO for SP6. I'll do this and say that the problem is solved.

thanks!