IDM-GRC Integration error

[Former Member]

We are testing the centralized provisioning scenario for IDM-GRC integration (IDM 7.2, GRC 10) and getting the following error while running the AC 10.0 Initial Load - commons job

The GRC web service in SOAMANAGER and SICF is active and current userToken authentication is enabled. On checking the SOAMANAGER logs found  following errors

 

As it was pointing to the DELAY_D_<SID> User, granted full access to it and also ran a trace on the user and got the following information from the trace while executing the job in IDM

Need help in understanding if "Unsupported Media Type" is just a warning or error and also how to get past the issue at hand.

Thanks in advance,

Silver

[Former Member · Accepted solution]

Figured it out, closing it

[former_member2987 · Accepted solution]

How did you solve this?

[Former Member]

Hi Silver

Every time I've come up against this, its been an error in the GRC web service - either configuration or the fact it was trying to read table data that wasn't there.  I don't have any of my notes handy so I can't get more specific but that'd be the place I'd start looking.  IdM has never been the problem end in my experience (once account details are correct).

Peter

[Former Member]

Thanks Peter,

This is exactly where I found the error.

Hi Matt,

The authentication type was selected as message authentication in the web service . I changed it to transport channel authentication and with User/Password and it resolved it

Thanks,

Silver