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Former Member
May 08, 2013 at 02:27 PM

Service Contract - Pricing


Hi All,

We have a requirement on pricing and the scenario is as follows:

The combination for the price determination happens based on new fields which is neither part of the Field Catalog nor as part of the Service Contract transaction table.

Hence, we would need custom fields to be created - What are the process steps for the same ?

Also we have Service Contract created through interface, and one of the criteria for the pricing to get determined would be Validity Period of the contract (1/2/3 Years). For those service COntracts created through the interface will have - Free Of charge for the first one year.

Questions: How we can distinguish between service contracts created manually and those coming from the interface ? Also what could be the logic with which we can direct the system to consider the Validity period = n -1 year, so that the corresponding condition record could be fetched.

Please help.