SRM standard active queries not showing shopping carts.

[Former Member]

Hi,

We are having an issue where we cannot see the shopping carts created under the Shopping Area menu. All shopping carts are creating successfully, and the follow-on purchase order document has created successfully in ECC backend.  The shopping carts are also visible in BBP_PD with the correct status assigned.  In the shopping area menu, I can see the following queries as Active:  Team carts, Shopping carts, confirmations, Confirmations for team carts.  I have created several shopping carts with my user id, and when  I check with the same user id, the shopping cart view shows no shopping carts.  No error message is generated so not sure what I need to check to make sure all settings are complete.

We are in SRM 7.02 using classic scenario without the Portal ie, using NWBC instead which works fine. We copied role /SAPSRM/EMPLOYEE and created our own.  Is there some OBN objects we have missed or something else? 

Thank you.

[Former Member · Accepted solution]

Hello ,

check with the Portal consultant some roles are missing in the portal side

Regards

G.Ganesh Kumar

[Former Member]

Hello Joseph!

I´m facing same issue.

Have you got any solution?

Thank you

Cléberson

[Former Member]

Cléberson,

The issue was with the roles.  Talk to your security team to look into the authorization objects. 

Regards,

[Former Member]

Hi Joseph,

Can you please provide the details which roles you added at that time? We are facing the same after EHP 7 upgrade. We are not getting any shopping cart which are converted from ECC P.Req to SRM SC

Regards,

VD

[Former Member]

Hello Vishal,

Please get in touch with  your Portal and security consultant and tell them roles are missing. show this thread to them.

I think this role is missing /SAPSRM/EMPLOYEE  I am not quite sure

Please check

Regards

G.Ganesh Kumar

[Former Member]

Hi Joseph,

When you are accessing the portal first time it won't show the list automatically. So if this is the case, please expand the tab'Show quick criterial maintenance' in powl selection area  and in put some

'*' entry in shopping cart name field then choose apply.

Thens system will pull all the SC's crated by your. This is the case for all active quaries.

Regards,
Govardhan

[Former Member]

Thank you both.  The issue was with the roles.  Queries now working fine.