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Former Member
May 08, 2013 at 11:06 AM

IVR Define a Limit for no input

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Hello, I need your help.

In SAP BCM system I define a IVR but I have a problem: when the client calls and listen the voices if he doesn't insert any option, the IVR repeats 3 times and after that exit.

where can I change this value 3? and also the result?

Thanks

Dora