Datas not saving in solution manager incident management description field

[former_member183788]

Dear Experts,

       Datas are not saving in the description field of solution manager after the upgrade to 7.1 as shown in the below screen.

[former_member183788]

Dear All,

     Thanks for the replies, the error was due to authorization issue.

[former_member541232]

Hi Ish,

Please check if the description is available in log field !

Regards,

AD

[Nibu]

Hi

Are you able to type there ? Or you are pasting from any clip board or something?

[former_member183788]

Hi Nibu,

    We are able to type, but after saving there is nothing in the block.

[Nibu]

Ish,

Hope you checked it by scrolling up and down. The issue is from your machine or you tried from any other systems , and with other userids?

You re  in which Support Pack ? With  the latest SPs , such issues will get  overcome. Meanwhile , better raise an OSS message with SAP too.

Regards,

Nibu Antony                           

[Former Member]

Hello Ish,

Please check this note 1841089 - Work Center: Time stamps of long text is incorrect

BR,

SAPfan

[former_member183788]

Hi SAP FAN,

      I tried your solution,its not working and i have already the newer stack in said note.