I am trying to download Equipment from ECC to CRM, I am getting error as mentioned below under TCode SMW01

Hi experts,

Kindly help me...

I am trying to download Equipment from ECC to CRM, I am getting error as mentioned below under TCode SMW01

I even downloaded object DNL_CUST_PROD1 to match all hierarchy and category of both the system ECC and CRM

Steps to replicate the issue:-

1. In ECC – Tcode ie03 pass machine no. 1773325 edit the description with “.” And save
2. It will trigger back to CRM for replication of same equipment as IBase in CRM
3. we can track in CRM under SMW01 with error and success message

Error description is: -

Assign a hierarchy to the application 'Product'

Diagnosis: - A hierarchy has not been assigned to the application Product. Product IDs are assigned and checked on the basis of this hierarchy. Products cannot be created without this assignment.

Procedure: - Assign a hierarchy to the application (transaction COMM_PRAPPLCAT).

Assign a base category to the product

Diagnosis:- When you create a product you must assign it a category. This category is used for number assignment and must be from the hierarchy assigned to the application Product (see also No hierarchy assigned to the application Product).

Procedure:- Assign the appropriate category to the product

Regards

Vinod