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Former Member
May 05, 2013 at 03:23 PM

SOS Help!!! Issues with FS Product Creation!


Hello Guru's!

Currentlywe are working with a customer that requires FS Products for his daily process; we are working with SAP CRM 7.0 EHP2, according to the existent configuration info we have to configure a BASE_FS hierarchy and also a PROCESS_FS hierarchy, both through the following route:

SRPO > CRM >Financial Services > Basic Functions > Product >

  • Create Base Hierarchy for FS
  • Create Process Hierarchy for FS

According to the info there is a program to create them automatically when you click on the button Create hierarchy in both configuration routes.

We went through this process that I mentioned before and create both hierarchies but when we try to look for the base hierarchy BASE_FS on transaction COMM_HIERARCHY so we can continue with the configuration process the BASE_FS hierarchy is not showing up like it has not being created before, only the PROCESS_FS hierarchy is showing up after we searched in COMM_HIERARCHY.

Is there any step that I’m missing to create or activate this base hierarchy? If so please advise!

Any guidance will be greatly appreciated!


Sue Mak