Hello Guru's!
Currentlywe are working with a customer that requires FS Products for his daily process; we are working with SAP CRM 7.0 EHP2, according to the existent configuration info we have to configure a BASE_FS hierarchy and also a PROCESS_FS hierarchy, both through the following route:
SRPO > CRM >Financial Services > Basic Functions > Product >
- Create Base Hierarchy for FS
- Create Process Hierarchy for FS
According to the info there is a program to create them automatically when you click on the button Create hierarchy in both configuration routes.
We went through this process that I mentioned before and create both hierarchies but when we try to look for the base hierarchy BASE_FS on transaction COMM_HIERARCHY so we can continue with the configuration process the BASE_FS hierarchy is not showing up like it has not being created before, only the PROCESS_FS hierarchy is showing up after we searched in COMM_HIERARCHY.
Is there any step that I’m missing to create or activate this base hierarchy? If so please advise!
Any guidance will be greatly appreciated!
Regards,
Sue Mak
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