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Powerbuilder app crash on XP 32-bits

Former Member
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Hi all.

We are using PB 10.5.2 build 7826 to develop our applications.

One of our customers are reporting that our applications simply crash (close) without any error message when running on Windows XP.

We tried to use PBDebug and PBTrace with no success (the log appears ok).

Anybody already had this problem? Is there any conflict with anti-virus or other application?

Thank you.

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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Hi all.

After a lot of searches in web, I found more than one references saying to not use the 10.5.2 build 7826 (the latest build of PB10), because in this build, the pbdwe105.dll has a memory leak. So, I will downgrade to the 10.5.2 build 7757, recompile all my applications again and post here if the problem was solved.

Thanks all for help.

Cheers.

Former Member
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Hi Luiz;

  FWIW: Personally, I would not trust EBF's - only "official" MR (Maintenance Releases) as the amount of System Testing effort is quite different between the two.

Regards ... Chris

Former Member
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Hi Luiz;

  In addition to what Terry suggested from Terry Voth's list  ... can yo tell us:

1) What is different / unique about this client's environment?

2) Does the application always crash at the same location?

3) Is the application launched from the client's PC or a server?

4) Is the client's PC really running XP SP03?

Regards ... Chris

Former Member
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We had the same problems on a few Windows XP PCs of a few of our customer: application crashes after Execution.

The solution was Microsoft Bug Fix (sorry I don’t know the exact fix number anymore, but it’s included in XP SP3).

May this is the solution:

  1. Install XP SP3

Or

  1. Try to run the app without the manifest file (rename it, and start your application)

Both were a solution for our problem.

Best regards.

Heiko

Former Member
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Make sure your client is using the same PB runtime as your application is compiled with.

Make sure that are no duplicate PB runtime dlls.

Are they using a different database client to connect than you are using?

Sometimes you can get weird behaviours caused by weird printer drivers.

Check out Terry Voth's checklist:

http://www.techno-kitten.com/PowerBuilder_Help/Troubleshooting/troubleshooting.html