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DS41 Installation error : INS00140

Dear All,
When i am trying to install DS 4.1 on Windows XP, I am getting error" THE PRODUCT KEY CODE IS INVALID : INS00140".

All prerequisites during the installation are ok but unfortunately I get the error INS00140.... I use Administrator user to install the software... Any Idea ?

Best Regards,
Michael

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5 Answers

  • Best Answer
    Posted on May 02, 2013 at 12:40 PM

    Dear All,

    I find the solution on this link : https://tickett.wordpress.com/2011/08/07/crystal-reports-2011-installation-bugfix-patch/

    Best Regards,

    MJ

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  • author's profile photo Former Member
    Former Member
    Posted on Jul 03, 2013 at 12:38 PM

    Hi guys,

    Me too face the same issue. Even after applying the correct license key, system was not accepting the key as a valid one.

    Faced the same issue with different systems of users (not with all).

    I think the issue is with system registery as doing registery edit (regedit) or a system format worked for us.

    -Harry

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    • Former Member

      Hi Team ,

      I am installing the Data services designer & it is prompting for the Product Key.

      Could you please confirm if this will be the same key which we used while installing the Data Services Server components.

      Regards ,

      Abhinav

  • Posted on May 02, 2013 at 10:34 AM

    Hi Michael,

    Check if the link below is of any help.
    http://www.tek-tips.com/viewthread.cfm?qid=201897

    Thanks,

    Sara

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  • Posted on May 02, 2013 at 11:08 AM

    Hi Michael,

    Please check the Dashboards License key that you have entered in Dashboard Design for recheck you can also use the "temporary license key" that you will get from SAP Market place.

    also please refer the below thread.

    Links:

    https://scn.sap.com/thread/1981755

    Installing SAP BusinessObjects Dashboards 4.0:

    Links:
    http://scn.sap.com/docs/DOC-25568

    Thanks,

    Daya

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  • Posted on May 02, 2013 at 11:58 AM

    Admin please move on Data Services blog, I was wrong when I submit this topic on Dashboard blog...

    Regards,

    Michael

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