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DS41 Installation error : INS00140

michael_jennings
Participant
0 Kudos

Dear All,
When i am trying to install DS 4.1  on Windows XP, I am getting error" THE PRODUCT KEY CODE IS INVALID : INS00140".
 
All prerequisites during the installation are ok but unfortunately I get the error INS00140.... I use Administrator user to install the software... Any Idea ?
 
Best Regards,
Michael

Accepted Solutions (1)

Accepted Solutions (1)

michael_jennings
Participant

Dear All,

        I find the solution on this link : https://tickett.wordpress.com/2011/08/07/crystal-reports-2011-installation-bugfix-patch/

Best Regards,

MJ

0 Kudos

thanks, you made my day as CR operators have no idea how to solve it

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi guys,

Me too face the same issue. Even after applying the correct license key, system was not accepting the key as a valid one.

Faced the same issue with different systems of users (not with all).

I think the issue is with system registery as doing registery edit (regedit) or a system format worked for us.

-Harry

Former Member
0 Kudos

Hi Team ,

I am installing the Data services designer & it is prompting for the Product Key.

Could you please confirm if this will be the same key which we used while installing the Data Services Server components.

Regards ,

Abhinav

michael_jennings
Participant
0 Kudos

Admin please move on Data Services blog, I was wrong when I submit this topic on Dashboard blog...

Regards,

Michael

DayaJha
Active Contributor
0 Kudos

Hi Michael,

Please check the Dashboards License key that you have entered in Dashboard Design for recheck you can also use the "temporary license key" that you will get from SAP Market place.

also please refer the below thread.

Links:

https://scn.sap.com/thread/1981755

Installing SAP BusinessObjects Dashboards 4.0:

Links:
http://scn.sap.com/docs/DOC-25568

Thanks,

Daya

former_member184839
Active Contributor
0 Kudos

Hi Michael,

Check if the link below is of any help.
http://www.tek-tips.com/viewthread.cfm?qid=201897

Thanks,

Sara