Installing SAP MMC on Windows PC

[Akshay_G]

Hi Experts,

I have to install SAP MMC on Windows 7 system (32Bit) for Administering the SAP Systems in my landscape.

However when i add a new SAP System Instance in MMC, i cannot start/connect it.

I get the error "Cannot connect to SAP Service on <hostname>: 800706BA | The RPC Server is unavailable " with a red cross sign.

I have checked the following:

1) RPC/ Server service running on my PC

2) I have installed correctly, all the dll files are copied to Windows/System32, regsvr32 sapmmc.dll has been done successfully.

3) Also done sapstartsrv -t and "Register COM Typelibrary only"

Tried almost everything over the web, my head hurts now...

Strangely i get the vibe that a sapstartsrv_<SID>_<Inst No> service should be running (the SAP system specific SAP start Service) on my Windows 7 PC. But this service should be running on the SAP System itself (And it is running already on Linux Server).

Kindly help here.

Also I am using a older version of SAP MMC, it would be great if some one could point me to the latest stable version of SAP MMC For Windows x86 (32 Bit ) only, as i did not found any, i am using IA32 one.

Regards,

Akshay.

[former_member144433 · Accepted solution]

Hi Akshay,

to clarify this issue please implement following steps:

_ if you are running realtime antivirus scanning, please deactivate for

  this try (see more details on Note 106267 Virusscanner Software under

  Windows NT)

_ make sure you have correct version of libfrc32u.dll if your Kernel is

  unicode; - Check if librfc32.dll and librfc32u.dll are under

  %windir%\system32. If needed, refer to the Note 336693 which talks

  about how to replace the librfc32.dll.

_ sapmmc.dll requires ADSI. Rerun the Micrsoft ADSI installation

(ads.exe on the kernel CD in the MMC folder);

_ then,

  once again, register the R/3 MMC Snap-in again using:

  regsvr32 sapmmc.dll (refer to SAP note 354595);

1) Log into the NT machine as <SID>adm.

2) Run 'sapstartsrv.exe'.

3) Select "Uninstall Service + Unregister COM Interface"

4) Specify your SID and System Number (NR) and click ok.

6) Select "Install Service + Register COM Interface + Start Service

7) Specify your SID and System Number (NR).

😎 Specify your startprofile (use the 'browse' button).

9) Specify your user as (domain\<SID>adm) or (workgroup\<SID>adm)

10) Specify the passsword for <SID>adm

11) Click OK.

Reboot the host afterwards.

Afterwards,only if still no good,try the following :

  1. stop the SAP service

  2. open a command prompt

  3. go to usr\sap\<SID>\exe\run

  4. call 'sapstartsrv.exe -t' from the command line

  5. confirm the dialog window

  6. start the service again

Thank You.

Regards,

Deepika

[Akshay_G · Accepted solution]

Hi Deepika,

Thanks for the prompt response.

I have a doubt.

My SAP systems are not running on Windows, they are running on Linux Box.

How should i carry out points 1-11 in that case?

Does this imply i can only add those SAP systems in MMC which are running on Windows platform?

Also once i do sapstartsrv -t on Win PC, I believe i should see a service running in my Win System, but there ain't no such service visible in Win PC..

Regards,

Akshay.

[Former Member · Accepted solution]

Check that sapstartsrv service for required SAP instance is up and running on linux.

[Akshay_G · Accepted solution]

Hi Roman,

Yes the SAP instance is up and running on Linux and also it's corressponding sapstartsrv service is running on Linux too.

Still can't figure out why I am not able to add this system in SAP MMC.

Regards,

Akshay.

[Former Member · Accepted solution]

The account you are using on your PC, is it a administrator account on the remote SAP system? See SAP note 1010540 for details.

https://service.sap.com/sap/support/notes/1010540

[Akshay_G · Accepted solution]

Hello Samuli,

I am not using the <sid>adm user on my PC. Rather I am using my own Domain account something like <domain>\<User>.

However i check the note mentioned by you, and i have ensured that required authorizations for "Remote Activation" and "Remote Launch" to my this domain user from where I am using MMC (Points 1-4 in Note Solution).

However when I am checking for point 5, I do not see any DCOM object SAP<SID>_<Inst No.> on my PC.

I have executed regsvr32 sapmmc.dll, sapstartsrv -t (option Register COM Typelibrary only) and then added a SAP system in MMC

What could i be possibly missing here?

Regards,

Akshay.

[Former Member · Accepted solution]

You execute those steps on the SAP server.

[Akshay_G · Accepted solution]

Hi,

Can you please elaborate on How to run this steps on SAP Server?

SAP Server is a linux system, I believe the above commands are for Windows only.

Regards,

Akshay

[Former Member · Accepted solution]

Well in that case you can't use DCOM, you will have to use the more recent Web Services implementation instead.

[Akshay_G · Accepted solution]

Hello Samuli,

Thanks for the clarification.

I hope you intend to say the Web Based SAP Management Console
i.e. <protocol>://<host-server>:5xx13/

Let me know...

Regards,

Akshay.

[Former Member · Accepted solution]

See the attached links for details. With recent releases sapstartsrv acts as a Web Service provider, basically a mini web server providing services to authenticated and non-authenticated users.

https://service.sap.com/sap/support/notes/877795

https://service.sap.com/sap/support/notes/927637

https://service.sap.com/sap/support/notes/1439348

[Former Member · Accepted solution]

Which SAP NetWeaver release your SAP system has? You need to use http based communicatin not DCOM. But this communication is available as of SAP NetWeaver 7.0 release only. Check settings in Security tab of Properties window.

[former_member215961]

Hi,

I've the same issue implementing all the sap environment from my labs work place.

There's a trick of sap mmc. The webservice that connent to sapservice at remote machine only undersand about hostanmes.

1.- find the sap server hostname: simply run hostname at linux box.

2.- if the server hostname it isn't on your DNS server add it in your hosts desktop file: C:\windows\system32\drivers\hosts

3.- add new entry at your desktop mmc but  especify the hostname not the IP.

And it will works.

Cheers

[Akshay_G]

Hi Sargan,

Thanks for the feedback, I have already tried your suggestions earlier.

1) My Server's hostname is not registered on DNS.

2) I have a entry in my PC's /etc/hosts

3) I am able to ping the server using hostname.

4) I have added entry in SAP MMC using hostname as well.

Still can't seem to make it work.

Looks like there is not much to do about it now.

Thanks though.

Regards,

Akshay.