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3rd party drop ship - Service

Hi experts,

Similar to 3rd party drop ship where the vendor provides the part to the customer and we charge the customer - Is there a process wherein a vendor provides the service and we bill the customer for the service ?

Sales order should trigger a PR and PO for a service item and once invoice from vendor is posted we can create the invoice to the customer ?

Thanks for looking at this.

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1 Answer

  • Apr 25, 2013 at 03:10 AM

    Hi,

    This can be done using SAP CS ( customer service) very easily  in which you will create the Service order and plan for External Operation ( service done by vendor).

    External operation can be controlled using the control key SM03

    the cost of service done by the vendor is posted directly to Service order using MIRO and you can bill the Customer by raising Debit memo request

    If you want this to accomplish using the SD scenario, then you have to manupulate settings according to your requirement

    such as Item category, copy the Standard TAS and change accordingly

    Create the Service material with Item category LEIS

    Item category determination using LEIS

    Schedule lines by copying CS

    probably the above settings will trigger the PR and create the Service PO, here you have to check with your MM guys on who to get the D  as automatic item category in PO

    just check and revert if you stuck at any step

    forum is always ready to help

    thanks,

    santosh

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