3rd party drop ship - Service

[former_member211526]

Hi experts,

Similar to 3rd party drop ship where the vendor provides the part to the customer and we charge the customer - Is there a process wherein a vendor provides the service and we bill the customer for the service ?

Sales order should trigger a PR and PO for a service item and once invoice from vendor is posted we can create the invoice to the customer ?

Thanks for looking at this.

[former_member186385]

Hi,

This can be done using SAP CS ( customer service) very easily  in which you will create the Service order and plan for External Operation ( service done by vendor).

External operation can be controlled using the control key SM03

the cost of service done by the vendor is posted directly to Service order using MIRO and you can bill the Customer by raising Debit memo request

If you want this to accomplish using the SD scenario, then you have to manupulate settings according to your requirement

such as Item category, copy the Standard TAS and change accordingly

Create the Service material with Item category LEIS

Item category determination using LEIS

Schedule lines by copying CS

probably the above settings will trigger the PR and create the Service PO, here you have to check with your MM guys on who to get the D  as automatic item category in PO

just check and revert if you stuck at any step

forum is always ready to help

thanks,

santosh

[former_member211526]

Thanks for your response.

I tried the SD route by making it. cat and Sch. cat changes. But didn't get too far.

One question though - how is a debit memo request created from a service order ?

Thanks and regards.

[former_member186385]

Hi,

Using the transaction code DP90

There is a concept called DIP ( dynamic items processor) which will convert your operations into dynamic items

regards,

santosh