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Former Member
Aug 25, 2005 at 08:34 PM

ITS_TEMPLATE_NOT_FOUND runtime error for certain users

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Hi,

I am facing a peculiar problem in which only certain clients recieve the ITS_TEMPLATE_NOT_FOUND runtime error. We are using intergrated ITS on WebAS 6.40.

I tried clearing the browser cache and associated files etc and but it does not help everyone. The syslog entry shows that there is an error in the conversion of the protocol from SAPdiag to HTML.

Any idea what could be the issue.

Appreciate any input on this issue.

Thanks

I am on WebAS 6.40 SP 10. THe browser is IE 6.0

Message was edited by: Abdul Shaikh