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About update of reports

<Phenomenon of Problem>

The printed matter is reduced generally.

(The size of the letter and the distance of the letter are shortened.)

<Procedure>

I open report file (.rpt) made in CrystalReports8.5 in CrystalReports2011.

I save it by overwrite without anything changing it.

I print the report in Visual Studio 2010 using Crystal Reports for Visual Studio 2010.

<Other Information>

The phenomenon does not occur even if I print it directly from CrystalReports2011.

The phenomenon occurs only when I print it from Visual Studio 2010.

I can confirm that the phenomenon does not depend on the model of the printer.

Please teach the solution to this problem.

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1 Answer

  • Best Answer
    Posted on Apr 23, 2013 at 03:02 PM

    Hello Machiko

    Please make sure you are using Service Pack 5. Links to the SP are in the following document:

    http://scn.sap.com/docs/DOC-7824

    On the report, find the option "No Printer" and enable that. See if this helps.

    If that does not help please let me know the following:

    1) Is this a web or a windows application?

    2) Are you seeing the issue on the development computer, or after you deploy the application?

    3) Operating System?

    4) From your description, I understand the issue occurs when printing only(?). E.g.; viewer and export show correct font?

    - Ludek

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