Crystal Server 2011 - Crystal Reports giving error

149 Views

We have installed crystal Server 2011 as part of SAP BOE Product ver 14.0

When we are trying to view the reports we are getting the following error:

The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. []

---- Error code:0 [CRWEB00000119]

We have installed both Oracle client 64 bit and Oracle client 32 bit as both of them are required. Also, we have set the following environment variables:

ORACLE_HOME=C:\app\Administrator\product\11.2.0\client_1

ORACLE_HOME32=C:\oracle\Administrator\product\11.2.0\client_1

TNS_ADMIN=C:\oracle\Administrator\product\11.2.0\client_1\network\admin

Path=C:\app\Administrator\product\11.2.0\client_1\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\strawberry\c\bin;C:\strawberry\perl\site\bin;C:\strawberry\perl\bin

Path32=C:\oracle\Administrator\product\11.2.0\client_1\bin

BOE_USE_32BIT_ENV_FOR=ORACLE_HOME;Path

Can anyone help in resolving the error?

Regards,

Simran Wahi