We have installed crystal Server 2011 as part of SAP BOE Product ver 14.0
When we are trying to view the reports we are getting the following error:
The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. 
---- Error code:0 [CRWEB00000119]
We have installed both Oracle client 64 bit and Oracle client 32 bit as both of them are required. Also, we have set the following environment variables:
Can anyone help in resolving the error?