Skip to Content
avatar image
Former Member

SAPHostagent (SAPCCMSR) non-SAP Systems

Hello,

I have the following problem with the new SAPHOSTAGENTS 7.20 (SAPCCMSR via web service) for non-SAP systems (host).

The agents start over again (about every hour). The status in RZ21(CEN) is then commit failed or shutdown.

If the agents run, I have access to everything (agents directory, etc.)

The other Agents (SAPCCM4X) works fine.

In the ST11 following error messages for the NON-SAP Server exist:

XRFC> SY_SID     : SOM

XRFC> SY_MANDT   : 000

XRFC> SYS_NR     : 77

XRFC> APPLSERVER : sapxxx_SOM_77

XRFC> ISPRESCHED : X

XRFC> DURATION   : 17

XRFC> NETHDRTIME : 17

XRFC> CALL_STATE : 2

XRFC> ERRORTYPE  : SYSFAIL

XRFC> ERRORAREA  : COREMSG

XRFC> CTXDP_TYPE : SOAP_RUNTIME

XRFC> SYNC_ASYNC : S

XRFC> LOCATION   : C

XRFC> DIRECTION  : O

XRFC> REQ_ID     : E2xxxxxxxxxxE36005056AE021E

XRFC> RESP_ID    : 00000000000000000000000000000000

XRFC> MSG_STATE  : 117

XRFC> IF_NAME_I  : CO_WSSAPCCMS

XRFC> IF_NS_E    : urn:SAPCCMS

XRFC> IF_NAME_E  : SAPCCMS

XRFC> ISSHORTCUT :

XRFC> TRC_PATT   : WSTEST

XRFC> TRC_SSID   : SOM_77

XRFC> TRC_USER   : SAPSYS

XRFC> TRC_TS     : 20130417134900

XRFC> TRC_COUNT  : 63

XRFC> TRC_EXT    :

XRFC> COMPLETE   : OK

XRFC> CALLEDPROG : CO_WSSAPCCMS

XRFC> SOAP_APPLI :

XRFC> CONF_ID    : E295428ED81xxxxxxxxxxGFDE8JS2

XRFC> BIND_ID    : E295xxxxxxxxxxxxEHG2U

XRFC> OP_NAME    : MtCustomizeWrite

XRFC> COMM_PATRN : Method:MtCustomizeWrite

XRFC> OP_NS      : urn:SAPCCMS

XRFC> REMADDRESS :

XRFC> LP_NAME    : SAPCCMSR.SAPOTxxx.99

XRFC> DT_OBJ     : CO_WSSAPCCMS

XRFC> MEMCONSUMP : 60

XRFC> WSHOST     : SAPOTxxx

XRFC> WSPORT     : 1128

XRFC> WSPROT     : http

XRFC> WSCLIENT   :

XRFC> WSPATH     : /SAPCCMS.CGI

XRFC> PXYHOST    :

XRFC> PXYPORT    :

XRFC> USEDRFCDES : E2954295B2E3FHT6AE36005056AE021E

XRFC> BONAME     :

XRFC> PROCCOMP   :

XRFC> DEPLOYUNIT :

XRFC>

XRFC>

XRFC> TRACE SOAP RUNTIME - trace records

XRFC>

XRFC>

XRFC> E CONTEXT 20130417134901.9180000 : CL_SOAP_CONTEXT ->SET_FAULT

XRFC> SOAP Runtime Fehlerbehandlung beim SOAP Fault

XRFC>

XRFC>

XRFC> E SOAP_RUNTIME 20130417134901.9180000 : CL_SOAP_RUNTIME_CLIENT

XRFC> ->EXEC_PROCESSING Ausnahmebehandlung innerhalb der SOAP Laufzeit

XRFC>

XRFC>

XRFC> E HTTP_TRANSPORT_BINDING 20130417134901.9180000 : CL_SOAP_HTTP

XRFC> _TPBND_ROOT ->HANDLE_STATUS_CODE Received return code 401 (

XRFC> Unauthorized )

XRFC>

XRFC>

XRFC> E CONTEXT 20130417134901.9180000 : CL_SOAP_CONTEXT ->SET_FAULT set

XRFC> fault loop detected

XRFC>

XRFC>

XRFC> E SOAP_RUNTIME 20130417134901.9180000 : CL_SOAP_RUNTIME_CLIENT

XRFC> ->EXEC_PROCESSING SOAP Fault Exception caught: : HTTP Error:

XRFC> 'Unauthorized'

XRFC>

Thanks

Holger

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

3 Answers

  • Apr 17, 2013 at 11:33 PM

    Hello Holger,

    Can you post the contents of the logs at the SAP Host Agent folder? I believe that they would have the information regarding the actual cause of the problem.

    Regards,

    IsaĆ­as

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member Isaias Freitas

      Hello Isaias,

      no. I mean that we have other NON-SAP Server with the old Agents, and this Agents work fine.

      Only the new Server we installed with the new SAPHOSTAGENTS.

      Thanks,

      Holger

  • avatar image
    Former Member
    Apr 22, 2013 at 02:44 PM

    Hi Holger,

    Did you disable the ccms function of the host agent regarding to Note 1491115 - OS monitors ST06n, OS07n do not display data in CEN system ?

    Laszlo

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Laszlo,

      I think this Note is not relevant.

      I had installed on an NON-SAP Windows 2008 R2 Server, the saphostagent 7.20 package and register with the Transaction RZ21 in CEN. Without errors. It works fine, but always the Agent go in status "offline" for a few minutes(see in TA RZ20).

      Thanks Laszlo for your help.

  • Aug 02, 2013 at 02:42 PM

    Hello,

    Accordoing to the SOAP message:

    XRFC> E SOAP_RUNTIME 20130417134901.9180000 : CL_SOAP_RUNTIME_CLIENT

    XRFC> ->EXEC_PROCESSING SOAP Fault Exception caught: : HTTP Error:

    XRFC> 'Unauthorized'

    I would like to sugges the SAP note:

    # 1569955 - gSOAP Web Service pop-up while configuring CCMS agent

    When the SAPSTARTSRV SAPCCMSR agent is not correctly started the registration can never be done correctly.

    Can you please check if the user CSMREG in client 000 in the <SID> system is not blocked and if the password which is used during the registration is still valid

    Monitoring Hosts with SAPHostControl and saphostexec:

    http://help.sap.com/saphelp_nwpi71/helpdata/EN/44/86b14bcc8812d2e10000000a422035/frameset.htm

    Installing/Registering the CCMS Agents for Experts

    http://help.sap.com/saphelp_nw70/helpdata/en/8b/f64352e1bfbd4eb43e432860504a1c/frameset.htm

    BR

    Tamas

    Add comment
    10|10000 characters needed characters exceeded