BSP/IVIEW Help Files

We are using BUSINESS PACKAGE FOR SAP CRM 4.0_60_2_2. and in each iview, there is a help and personalization link (not the link and personalization link on ep masthead, but the one inside CRM iview). when we click on the help link, it brings up a blank page. This URL links to the the backend system. I'm a little lost an was hoping someone could give me an idea where to look.

Thanks,

Greg