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Apr 15, 2013 at 07:38 AM

ITSM - Interactive reporting, authorization to view all incidents

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Hello,

After setup of interactive reporting in solman for incidents, its only possible to view incidents as employee responsible in interactive report. It happens for me as well as other colleagues.

How is it possible to view all the reported incidents in solution manager. Any authorization or some setting in organizational model is required ??

Please advise

Thanks

AD