Other Logon Problems

Page:Having trouble logging in ?

This page has two option

1.Password Reset

2.Other Logon Problems

Link 1 password reset is working fine and mail are also going to user but other logon problems does not send mail to administrator.

I have searched sdn on following points

1.ume.user_logon_problem_request but this property does not exist in direct editing if i apply this and click on save changes , changes are lost.

2.checked email option part in notification email.

3. I am working on EP6.0 SP2 verstion.

<b>Note : I am not recieving message "E-mail with logon problem sent to administrator" by clicking on submit button on other logon problem page.</b>

Can anybody comment on this ?

Regards,

Hemant