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Former Member

unable to synchronise the client with the server

Aug 24, 2005 at 09:37 AM | 9 Views

Hi Everyone,

I get the folllowing error while trying to sync my MI client for the first time.

Synchronization started.

• Connection set up (without proxy) to: http://idesec7:50000/meSync/servlet/meSync?~sysid=ice&

• Successfully connected with server.

• Processing of inbound data began.

• Internal server error; contact your system administrator.

any thoughts.....

Thanks in advance,

hima

Mobile | Aerospace and Defense
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3 Answers

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    Stefan Gustafsson
    Aug 24, 2005 at 09:38 AM

    Hi,

    check transaction st22 in the MI middleware, maybe a shortdump occured during synchronization.

    Cheers, Stefan

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    Former Member
    Aug 24, 2005 at 10:19 AM

    thank u stefan,

    i have overcome this error.

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    • Former Member Former Member
      Oct 04, 2005 at 08:26 PM

      Hi hima

      I got the exact same error today, because I by mistake pointed the props file to the backbone and keyed in the ip of the backbone in the props file!

      But from your own information your WAS system must then called Ep0 and the hostname is then web or maybe you made the same mistake?

      BR

      Rolf

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    Former Member
    Aug 25, 2005 at 06:10 AM

    After synchronising with the server i am not able to start the MIclient it gives the error as "start failed". But before synchronising, MIclient was working fine.This error has occured when i tried to download and start the aplication as an end user.in the webconsole the status is displayed as "delete with next synchronisation".will this status in the webconsole matter.

    the detailed information is as follows:

    DEPLID E7D34F0264E5F64BBD740CCECB688CE0

    INSTALLATION_IMAGE NO

    JAVA_VERSION 1.4.2_06

    JVM_VENDOR Sun Microsystems Inc.

    MI_FULLNAME MI 25 SP 09 Patch 00 Build 200409101427

    OSARCHITECTURE x86

    OSNAME Windows XP

    OSVERSION 5.1

    PROCESSOR pentium i486 i386

    RUNTIME TOMCAT

    USERS_ON_DEVICE MISYNC-00; TEST; MI_ADMIN; MI_USER

    USER_TIMEZONE Asia/Calcutta

    can anybody help me in this..

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    • Former Member
      Aug 25, 2005 at 01:37 PM

      Hi Hima:

      You are getting "start failed" because your conversation id is not correct.The easy fix to this is re-install the MI client.Synchronize atleast one to make sure your sync is working fine.Then assign the MI Application to to your device id(If the application is set to deploy in all devices then you should get this during your first sync).Re-SYnc to get the application.You should be fine.

      Let me know if this fixes your problem.

      Gisk