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SAP BO Charts resolution when sending PDF by email

Hi All,

When I schedule a report in BI Launchpad to be send via email in format PDF, I have noticed that the resolution of the charts is very low.

I think that BI Launchpad is compressing the PDF file before sending it via email.

My question is, is there any way to disable that file compression? So I can get the PDF file with the full resolution?

I am using the system :

SAP BusinessObjects BI Platform 4.1 Support Pack 5 Patch 4

Many thanks in advance!

Laura.

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3 Answers

  • Best Answer
    Jan 09, 2017 at 02:55 PM

    check this sap note.

    1875544 - Low PDF resolution of a Web Intelligence report instance

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  • Jan 09, 2017 at 02:21 PM

    is your chart fine when you will save as in the PDF?

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  • Jan 09, 2017 at 02:33 PM

    Yes, I only have the problem when I send the PDF via email.

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